Privacy Policy

1. Information We Collect

To provide our text/email messaging services, we collect the following information:

• Your name and phone number for sending personalized messages.
• Consent records to verify permission for receiving messages.
• Usage data (e.g., message delivery status) to monitor and improve our services.

2. How We Use Your Information

Your information is used exclusively for the following purposes:

• To send personalized messages you have consented to receive.
• To ensure compliance with legal and regulatory requirements.
• To monitor and improve message delivery and service performance.

3. Obtaining Consent

SnapSocial requires explicit consent before sending any text messages or emails. Consent is obtained through:

• Verbal agreement during customer interactions.
• A checkbox within our application to confirm opt-in.

By providing your phone number and opting in, you agree to receive messages from SnapSocial.

4. Opt-Out Mechanism

You may opt out of receiving messages at any time by replying "STOP" to any text message you receive from us or by using an unsubscribe link in the email. Once opted out, you will no longer receive messages unless you opt in again.

5. Data Security

We implement strict security measures to protect your data, including encryption and secure storage. Access to personal information is limited to authorized personnel only.

6. Sharing and Disclosure

SnapSocial does not sell or share your data with third parties except as required to provide our services (e.g., with Twilio for message delivery). Twilio's Privacy Policy governs their use of your data and can be found here.

Postmark's Privacy Policy governs their use of your data and can be found here

7. Your Rights

You have the right to access, update, or delete your data at any time. To exercise your rights, please contact us at: support@thesnapsocial.net.